Our rooftop tents and accessories should make you feel at home in nature, which means we always do everything we can to keep the customer satisfied. We do this by using high quality and durable materials. We also produce in a fair way and strive to offer the best possible price. Because we want our products to be able to accompany anyone on their adventure.
Unfortunately, even our products can break down, fortunately it does not happen often. But to ensure that you can discover the outdoor life as well as possible, we also always have a two-year warranty on our materials. Unless otherwise stated. The warranty provided by Dare to be Different is for material, production and construction defects. We hereby assume recreational use. Wear and tear, improper use, defects in zippers and careless storage are not covered by our warranty. However, we ensure that an appropriate solution is found in many cases this means a careful repair from us.
Repairs are always done at and by our verified tent maker. If you have one of our products repaired elsewhere, we cannot guarantee the quality of the repair and unfortunately this also voids the warranty.
Because we are sure that our materials will last a long time, we offer an additional warranty when you register your product. Register your product here for an additional one year warranty.
Problems with one of our products?
If you encounter problems with one of our products, then first of all we apologize for the inconvenience. We would like to get in touch with you. Please contact us via the contact form on the website. When you contact us please provide the following information:
- Name, address and city
- Order number on which the product was ordered
- Description of the defect (please include pictures)
- Bank account number and name
We aim to contact you within a few working days. Please send products back only if you have received an RMA number from us. Products without this number we cannot administratively process and therefore will not be accepted.